Shipping policy

At Scales by Anna Judd, we are committed to ensuring that your chosen piece of art arrives in pristine condition, reflecting the quality and care we dedicate to each Scale. Below, you will find detailed information about our shipping procedures, designed to deliver your artwork safely and efficiently.

Crafting Your Scale: Made-to-Order Excellence

Each Scale print is crafted to order, ensuring a personalized and high-quality product. Our meticulous process involves a thorough quality assurance check, guaranteeing that every detail of Anna Judd’s artwork is captured with precision and care.

Packaging: Customized Protection

We understand the importance of protecting your art during transit. Each print is hand-packed in custom-designed packaging, specifically tailored to safeguard your Scale. Our packaging method is proven to significantly reduce the risk of damage, providing peace of mind that your artwork will arrive in the condition you expect and deserve.

Shipping Process and Timing

Our standard shipping timeframe reflects the care and attention we dedicate to the production and packaging of each Scale. After passing our quality assurance check, your print will be shipped using a trusted courier service. The shipping and handling cost is included in your total purchase price, offering a transparent and straightforward transaction.

While it is standard practice in the art industry to charge for shipping and handling, we strive to keep these costs reasonable.

Investing in proper shipping and handling is a small price to pay for the assurance that your art arrives undamaged, saving you from the inconvenience and potential costs associated with receiving and returning damaged goods.

International Orders

We are delighted to offer international shipping. Scales is located in the United States, but we currently ship to over 60 countries. Please note that shipping times and costs vary widely, therefor:

If you're shipping outside of the United States:

You need a custom shipping quote to ensure the best rate. NO BILLING INFO IS REQUIRED.

At check out, enter your shipping address then SELECT INTERNATIONAL SHIPPING as your PAYMENT METHOD. Click "Complete order".

We'll be in touch promptly with your custom shipping quote and invoice.

Tracking Your Order

Once your Scale is dispatched, you will receive a tracking number via email, enabling you to monitor its journey to your doorstep.

Customer Support

Should you have any questions or concerns regarding the shipping of your Scales, our support team is here to assist you. We are committed to providing a smooth and satisfying experience, from placing your order to displaying your art. Contact us here.

Thank you for choosing Scales by Anna Judd. We look forward to bringing our unique art collection into your sacred spaces.